SAP Support

To successfully develop and implement an IT strategy, organizations usually outline methods for realizing three critical objectives; managing complexity, mitigating risks, and controlling costs.

Companies can spend hundreds of thousands, and even millions of dollars implementing SAP, and yet, once they are live, they cut budgetary funds for supporting their post go live environment. Months, and even years after the go-live, companies are struggling from a support perspective because there is no support budget or properly plan for life after live. PM&M Consulting is capable of taking you through your support phase in a way that the organization will fully realize the full benefits of Sap Implementations. It is available to portray to you the effects of not allocating a support budget which have typical effects that are disastrous to the organization, and are felt from both an organizational and user perspective. These among others include:

  • No Competency Center or support strategy formed

  • Running the system with antiquated or sub-standard processes

  • Diminished buy in from the user community of the solution

  • User frustration, bitterness and feelings of abandonment

  • Delay in business benefit realization

  • SAP Support is important because it is the missing link for long term SAP success. When the Support Team is strategically focused and aligned with business objectives, chances for long term success drastically improve. Overall, SAP support is the foundation for driving functionality enhancements and SAP knowledge to the user community. No matter what your current situation is, it is never too late to take the necessary steps to optimize SAP and surrounding business processes, boost user satisfaction, and improve overall business results. Our consultants can assist you in deploying a full, post go live support that allows you to adapt to the changing market and business requirements, taking advantage of the new innovations that can make your business more successful by reducing the total cost of operating your IT infrastructure and accelerating and maximizing the return on your SAP investment. PM&M Consulting is your right partner in implementing your SAP Support strategy